The human factor: a lever for differentiation in customer relations

The permanent challenge of your “customer experience” performance is not only your products, services and processes, but also the human relationship that remains important.Qualisens’ clients know that the achievement of their objectives depends on the collective efficiency of the work of all employees from the head office to the field.Qualisens’ teams are recognised for their operational and personal excellence, creating a strong collective impact that makes its clients’ programmes more efficient.

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Qualisens has been a major player in service quality audits since 2001.

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For more than 20 years, QUALISENS has been carrying out quality of service audits for clients from a variety of sectors.The recurrence of our contracts testifies to the confidence of our clients.

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