Mystery shopping
Mystery call
Mystery email
Satisfaction survey
Conformity audit
Market Research
We study the characteristics of your market and its potential
Benchmark
Brand awareness/image study
We study the knowledge and / or the image your customers and prospects have of your brand
Loss prevention audit
Price check
Watch
Touch terminal
QR code
Coaching
Positivisme&Partage conçoit pour vos équipes, vos plans de formation sur mesure + logo of P&P
Assessing your needs
Creating your personal program
Analyzing your results
Leading your network
We have developed our own software, Qualisystem®, which manages our database of 11,500 shoppers. This database is constantly evolving and allows us to meet all the needs of our partner customers. In order to be able to join our team of shoppers, we ask the candidates, during an online registration process, to carry out comprehension, observation and writing tests. Based on their results, we register them in Qualisystem®.
Qualisystem® allows us to select the shoppers corresponding to the desired customer profile (age, gender, SPC, etc.). We carry out for each point of sale a search by geolocation. The shoppers sent to the field are locals. Qualisystem® allows to view the history of visits realized for each shopper and point of sale.
For each mission carried out, we attribute to our shoppers a grade out of 10, determined as follows:
The grading system allows us to optimize our database of shoppers and thus benefit our client partners.
For each mission, all our shoppers are salaried and contractually linked to our company.
We demand from our shoppers carrying out the missions a strict compliance with the set up scenarios and deadlines. We also ask our shoppers for a quality verbatim, relevant remarks that will be useful to the management of the sales teams of our partner clients.